How can we help you today?
New support ticket
Check ticket status
Office 365 Configuration
How to repair office 365
Windows 10Right-click the Start button (lower-left corner), and select Apps and Features on the pop-up menu.Select the Microsoft Office product you want to re...
04/30/2020, 8:12 pm
Updating Password on Outlook Mobile App - Android
Unfortunately, there is no way to just go ahead and change password in Outlook Mobile App on Android before it stops receiving email however with-in 1h of chang...
04/15/2020, 5:07 pm
SMTP and IMAP Settings
In this article you will find all the settings required for SMTP and IMAP Configuration of your devicesOffice365 SMTP, POP3 and IMAP settingsSMTP Host: smtp.off...
02/05/2020, 3:21 pm
Outlook 2016 Connectivity Issues
Microsoft recently released an update to Outlook 2016 called Direct Connect to Office 365.This update is causing connectivity problems for some users to our Hos...
02/05/2020, 3:30 pm
Set up Office apps and email on Mobile Devices
Microsoft has a great step-by-step article for most mobile devices.Please follow link below:https://support.office.com/en-us/article/set-up-office-apps-and-emai...
02/05/2020, 3:35 pm
How to view full message headers in Office 365
Outlook 2016Option 1.Double-click the email message to display it in its own full window.Select “File” > “Properties“.The Properties window is displa...
03/25/2020, 7:16 pm
Account Doesn’t Allow Editing on a Mac
A. Make sure correct licensing assigned to your account.B. If you have the right license, please try the steps below to see the result:Log out of account and Qu...
03/26/2020, 12:07 am
How to change Office 365 expired password
To help protect your Office 365 account from the dastardly deeds of cyber criminals, it's good practice to periodically change your password — and use a secur...
03/30/2020, 12:38 pm
How to change Office 365 Password
Change your Office 365 password in three easy steps. Remember to use a unique and long password phrase. (Unfortunately, Office 365 has a password limit of 16 ch...
03/30/2020, 12:44 pm
Beware Microsoft Office 365 Phishing Attacks!
We’re seeing an uptick in email phishing attacks purporting to come from Microsoft about Office 365. They’re quite convincing messages that tell users that ...
03/30/2020, 12:49 pm
Set up two-factor sign-in on your phone
For video instructions follow link below:https://support.office.com/en-us/article/set-up-multi-factor-authentication-in-microsoft-365-business-a32541df-079c-420...
04/10/2020, 6:22 pm
Install Microsoft Office apps
For video instructions follow link below:https://support.office.com/en-us/article/install-office-apps-and-teams-4d2a1b69-6d8c-45d1-88e0-6676a8efa5f1?ui=en-US&am...
04/10/2020, 6:30 pm
Set up Outlook for email
For video instructions click link below:https://support.office.com/en-us/article/set-up-outlook-for-email-f5bf0cd1-e1f3-4b0d-a022-ecab17efe86f?ui=en-US&rs=e...
04/10/2020, 6:31 pm
Is my Office Click-to-Run or MSI-based?
Is my Office Click-to-Run or MSI-based?Open an Office application, such as Outlook or Word.Go to File > Account or Office Account.If you see an "Update Op...
04/30/2020, 8:12 pm
Receiving and sending limits
Receiving and sending limits are applied to combat spam and mass-mailing worms or viruses. These limits help to protect the health of our systems and keep our u...
06/25/2020, 1:07 pm
Service Desk Software