With our rich text editor, you can create stunning articles quickly and easily. Add all types of media to make your articles even more readable to your users.
With a powerful custom search engine, users can find your support articles easily without the need for metadata or tags. Our algorithm will search within your articles for keywords and phrases that will match what they are looking for.
When trying to find a solution for your customer as soon as possible make it even easier by providing them with a solution before they submit a ticket. As a user begins to create their ticket we will search your knowledge base for possible solutions and display them so the issue can be resolved.
Help your users stay in touch with you easy. They can check their ticket status, respond to your updates and see the progress as their issues are fixed.