With your ticket rules, you have the ability to configure one of your actions to send an SMS text message to a wide variety of users whether to someone specifically or to an entire department. Let us show you how you can get this done.
Keep in mind
With your ticket rules, you have the ability to configure one of your actions to send an SMS text message to a wide variety of users whether to someone specifically or to an entire department. Let us show you how you can get this done.
Keep in mind