We at SeamlessDesk take security very important. If there is a time that we should always be on the lookout to be protecting our data that time is now. That is why we have several security methods we use to ensure that not only your data is safe, but so is ours, and what we stand by in our level of security we just pass on to you so you can make sure that you are safe and secure.
To start this off we use an SSL encryption with our domain so you can ensure that the transactions between clients and our servers are under the latest encryption methods out there today.
All our SSL's have a 256-bit Encryption and Hash algorithm of SHA-2
We have developed our own hash method which ensures that only our clients can talk to our servers. We developed this hash when developed our software keeping in mind that our clients will want to feel safe and secure. We also have a custom 2-way handshake when you are logging into our site as well and using multiple transactions throughout your journey through our site. It is always checking to make sure you are who you are and if there is any suspicion of foul play our algorithms will catch it and stop it immediately.
One method we provide you is the ability to prevent users from outside your network(s) to access your portal pages at SeamlessDesk. What this means is you can enter in an IP Address range and only allow users from that IP Range to access Seamless Desk. If you would like to set this up you can check that out here.