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Find all your go-to's and know how's for SeamlessDesk
Seamlessdesk & Automation
Canned Response Templates & Automation
What is a canned response?
What is a canned response?
How to setup a Canned Response Templates
How to setup a Canned Response Templates
How to use a canned reply & assign it
How to use a canned reply & assign it
Global Canned Replies
Global Canned Replies
Calendar Events & Automation
What are Google Calendar Events in SeamlessDesk
What are Google Calendar Events in SeamlessDesk
Timezone's and how they work with Calendar Events
Timezone's and how they work with Calendar Events
Ticket Signatures & Automation
How to use ticket signatures with automation
How to use ticket signatures with automation
How to create a Ticket Signature
How to create a Ticket Signature
Service Level Agreements & Automation
What are Service Level Agreements (SLA)
What are Service Level Agreements (SLA)
Ticket Rules & Automation
Ticket Rule Tags and how to use them
Ticket Rule Tags and how to use them
How to use Hour and Days condition parameters
How to use Hour and Days condition parameters
What are Ticket Rules and how to use them for Automation
What are Ticket Rules and how to use them for Automation
Getting emails every 5 minutes when the condition is based on last updated
Getting emails every 5 minutes when the condition is based on last updated
What are Ticket Schedules and how to use them?
What are Ticket Schedules and how to use them?
Configuring your rules for SMS text messages
Configuring your rules for SMS text messages
How to reply to a ticket from a SMS text message with SeamlessDesk
How to reply to a ticket from a SMS text message with SeamlessDesk
Auto Merging Tickets & Automation
What is Auto Merge and what does it do?
What is Auto Merge and what does it do?