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Find all your go-to's and know how's for SeamlessDesk
Getting Started With Seamlessdesk
Setting Up Support Portals
What you need to know about your web portal
What you need to know about your web portal
What you need to know about your Facebook portal
What you need to know about your Facebook portal
How to find your Facebook Access Token, ID and Secret
How to find your Facebook Access Token, ID and Secret
What you need to know about your Twitter portal
What you need to know about your Twitter portal
How to find your Facebook Page ID
How to find your Facebook Page ID
What you need to know about your Email portal
What you need to know about your Email portal
What is the Twitter Support Portal?
What is the Twitter Support Portal?
The Basics & Rebranding
How to brand your organization
How to brand your organization
Assigning/Creating Agents and Departments
Assigning/Creating Agents and Departments
Setting up regular users for ticket submission
Setting up regular users for ticket submission
Adding custom fields for ticket submission
Adding custom fields for ticket submission
How to submit a ticket
How to submit a ticket
How to upload your own company logo
How to upload your own company logo
Notifications
Agent Inbox
Agent Inbox
Escalation Alerts
Escalation Alerts
Ticket Rule Alerts
Ticket Rule Alerts
Why am I seeing "Sorry we have moved" when I go to seamlessdesk.com?
Why am I seeing "Sorry we have moved" when I go to seamlessdesk.com?
Setting Up Your Support Staff
What you need to do to get your agents started
What you need to do to get your agents started
Canned Replies
Canned Replies
Profile Pictures
Profile Pictures
Ticket Signatures
Ticket Signatures
Understanding Your Ticket Form
What all the fields in the ticket form mean
What all the fields in the ticket form mean
How to create a custom field for your ticket form
How to create a custom field for your ticket form
Users with or without accounts submitting tickets
Users with or without accounts submitting tickets
How Searching Works With Seamlessdesk
How to find all tickets from a particular user or agent
How to find all tickets from a particular user or agent
Finding the tickets you need quickly (Searching)
Finding the tickets you need quickly (Searching)