Simple. Affordable.
Service Desk Software.
SeamlessDesk provides easy-to-use cloud-based Service Desk solutions for all of your internal IT department needs.
No Credit Card Required
No Credit Card Required
To successfully manage ticket inflow, your team must know where and how to distribute tickets. Help Desk lets you categorize, prioritize, and assign tickets easily.
Automation Rules allow you to create fully customizable workflows that will trigger when specific criteria are met, enabling you and your team to stay focused on what’s important.
Agents and end-users can generate tickets and requests quickly and easily via the web portal, the self-service portal, email, the mobile application, or social media platforms.
Grant self-service portal access to your end-users so that they can search your Knowledge Base, submit tickets, view the status of a current ticket, and more.
Asset Management allows you to associate and track assets through their life cycle. Additionally, assets can be associated to end-users, tickets, projects, changes, and more.
Contract management enables the management of contracts with customers, vendors, partners, or contractors. Approve new contracts, receive alerts for expiring contracts, and more.
Software management allows organizations to monitor, track, and assign software licenses with ease. Assign licenses to users and hardware, track used and unused licenses, and more.
Track and monitor all of your vendors, allowing you to maintain relationships, optimize performance, reduce costs, increase speed, and more.
Project Management is purpose-built to help your team plan, organize, manage, and complete internal IT projects. Works in conjunction with other modules, allowing you to associate tickets, assets, changes, and more.
Change Management focuses on people and how they are affected by changes made within your organization. Effectively develop strategies and plans to communicate and prepare end-users for upcoming changes.
Problem Management allows you to find and fix problems within the organization; it also empowers you to identify and understand the underlying causes. Once rooted out, you can develop strategies to prevent future occurrences.
Incident Management is focused on returning the performance of your organization’s services to normal. Monitoring and tracking incidents with Incident Management will assist your team and speed up your recovery times.
SeamlessDesk Benefits
A powerful ticketing tool, designed and built to streamline your business’s customer support objectives–regardless of the size of your company. Learn more about how SeamlessDesk can help optimize your company’s business processes and improve customer satisfaction.
Simplify the management and inventory tracking of your company-owned hardware and software. Quickly and easily check-in and out your assets, enabling efficiency and improvement of a critical business process. See how SeamlessDesk’s Asset Manager can improve your company’s processes and help manage your company’s assets.
Fully-featured ITSM software solutions like Project Management, Change Management, Incident Management, Problem Management, Release Management, and Knowledge Management help structure your organizational processes, improve team efficiently, reduce IT costs, and improve the overall quality of service. Learn more about how SeamlessDesk’s tailor-made ITSM solutions can help your business
No Credit Card Required