Simplify the management and inventory tracking of your company-owned hardware and software. Quickly and easily check-in and out your assets, enabling efficiency and improvement of a critical business process. SeamlessDesk’s Asset Manager can improve your company’s processes and help manage your company’s fixed and IT assets.
37% of small and medium-sized organizations do not track assets due to fear of complexity and high cost. On average, the lack of asset management costs an organization $189,00 over five years in lost/stolen hardware, failure to track and renew warranties, failure to properly service hardware, unneeded repeat or duplicate purchases, etc. SeamlessDesk is simple and affordable and could save your organization tens of thousands of dollars per year.
SeamlessDesk is all about saving you time and optimizing your workflows. In fact, the average SeamlessDesk customer saves over 550 hours per year when utilizing SeamlessDesk's software suite.
22% of electronics require a warranty repair or full replacement within 36 months of purchase. Additionally, an estimated 43% of organizations do not track service schedules or document warranties, thus paying for service or repair fees that should have been covered. SeamlessDesk tracks these for you, potentially saving your organization thousands of dollars per year in unnecessary fees.
SeamlessDesk has a great asset manager and ticketing system that combines and replaces two programs that I have been using in the past. The asset manager is very specific and allows extensive information to be added, enabling me to keep track of all of my assets.
Quality vendors are hard to come by. With SeamlessDesk's Vendor Management, you can monitor and keep track of your vendors, allowing you to build long-lasting relationships and loyalty. In fact, SeamlessDesk customers have reported an 8% cost savings by creating better working relationships, enabling customers to have access to more discounts and incentives offered by vendors.
Flexible solutions, like SeamlessDesk's asset ticket assignment, help Agents save time and increase their overall performance. By implementing SeamlessDesk and utilizing the supported features, Service Desk teams have increased their performance by 33% vs. using other solutions or no solution.
Avoid repeat or unneeded software subscriptions or license purchases. SeamlessDesk's Software Management could save your organization thousands of dollars in unnecessary software fees.
At SeamlessDesk, we are committed to providing tailored solutions to fit the needs of every organization. Our solutions offer features and functionality that complement each other, allowing you to do more with less and saving you time and money. Learn more about other solutions we offer below.
SeamlessDesk’s Help Desk software is a powerful ticketing tool purpose-built to streamline your business’s customer support objectives–regardless of your company’s size or industry. Learn more about how SeamlessDesk’s Help Desk software can help optimize your company’s business processes, save your company time and money, and improve overall customer satisfaction.
Enable your customers or end-users to find answers to basic or common questions, saving your support staff hundreds of hours per year. Within minutes, create and publish support articles with SeamlessDesk’s easy to use Knowledge Base solution. Learn more about how Knowledge Base can help your customers quickly and easily find answers to their support-related questions.