SeamlessDesk’s ITSM solutions were designed and purpose-built to help your organization streamline business processes, reduce waste, improve quality, lower costs, and more. All SeamlessDesk software modules work in conjunction, allowing you to associate different ITSM entries with tickets, assets, or other ITSM modules. This improves efficiency, allows for deeper collaboration with other team members, and saves time.
82% of organizations that use Project Management to scope out projects, set deadlines and goals, collaborate with team members, and assign and complete tasks, complete projects under budget and before the project deadline 66% of the time.
SeamlessDesk is all about saving you time and optimizing your workflows. In fact, the average SeamlessDesk customer saves over 550 hours per year when utilizing SeamlessDesk's software suite.
Flexible solutions, like SeamlessDesk's Problem Management, help organizations save time and increase their overall performance. By implementing SeamlessDesk and utilizing the supported features, Service Desk teams have increased their performance by 33% vs. using other solutions or no solution.
SeamlessDesk has a great asset manager and ticketing system that combines and replaces two programs that I have been using in the past. The asset manager is very specific and allows extensive information to be added, enabling me to keep track of all of my assets.
90% of Incidents require team participation. Detailed tracking and reporting provide management and Incident Managers with all of the details and data they need to make decisions and adjustments to an Incident when needed.
Organizations that use SeamlessDesk's Project Management software waste 28x less money than their counterparts. With Project Management, you can quickly view your project's status, allowing you to gain useful insight into the overall status of your projects.
According to a recent survey, 51% of customers prefer technical support through a knowledge base. With SeamlessDesk's Knowledge Management, you can effectively communicate and work with your team, ensuring that your team has all of the documentation they need to perform their dutires.
At SeamlessDesk, we are committed to providing tailored solutions to fit the needs of every organization. Our solutions offer features and functionality that complement each other, allowing you to do more with less and saving you time and money. Learn more about other solutions we offer below.
SeamlessDesk’s Help Desk software is a powerful ticketing tool purpose-built to streamline your business’s customer support objectives–regardless of your company’s size or industry. Learn more about how SeamlessDesk’s Help Desk software can help optimize your company’s business processes, save your company time and money, and improve overall customer satisfaction.
Simplify the management and inventory tracking of your company-owned hardware and software. Quickly and easily check-in and out your assets, enabling efficiency and improvement of a critical business process. See how SeamlessDesk’s Asset Manager can improve your company’s processes and help manage your company’s assets.