The CompanyID is the unique identifier for your organization that we use in URL’s so that we know who you are. We use it at the end of your URL’s for the Signup Page as well as the Submit page.
Example
http://www.seamlessdesk.com/tickets/submit/?cu=[CompanyID]
There might be some cases where you are going to need to change your CompanyID at some point. For instance, your URL is being attacked by spammers. By changing your ID you can fix that issue. Changing your CompanyID does not affect anything except for the URL’s in which your portal pages are located.
You can change your CompanyID by clicking the refresh bottom next to it which is located here
Be advised if you change your CompanyID you will need to update any URL’s that contained your old ID.