Ticket Signatures like Canned Replies are set up on a per user bases. This means that each Agent can set up their own personal signature. They may provide more than one signature.
How to add a signature #
1. head over to Ticket Signatures.
2. Click on “Add Signature”
3. Give your signature a title so you can easily recognize it.
4. In the field below the title add the body of the signature.
5. When done click “Save”
6. You’re done!