Resolve “Username Or Password Incorrect” Error

When trying to log into Seamlessdesk and you keep receiving a message that says "Username or password incorrect" then one of the two of the following are incorrect.

  • Username
  • Password

Sometimes we notice that users will change their password and then forget what it is or maybe you changed your password to something and you thought it was different. Either way, it can be a pain, but we have a self-service option for you to help you get logged into our site.

Forgot your password?
At the login screen, you will find a link labeled "forgot your password?" Simply click on this link and enter your email that you used to sign up with our site. When you submit it we will send you a link to help you create a new password. We encrypted all passwords so good that even we can't break them so you will always have to change your password.